Policies

Ceay Cosmetics Policies and Disclaimers

1. Product Usage Warnings

• For External Use Only: All Ceay Cosmetics products, including body butter, body scrubs, lip glosses, and lip oils, are designed for external use only. Under no circumstances should these products be ingested.

• Supervision: Keep all products out of reach of children to prevent accidental ingestion.

• Immediate Action for Ingestion: If a product is swallowed, seek medical advice immediately.

2. Ingredient Transparency and Allergies

• Full Disclosure: All ingredients used in our products are listed on our website. Customers with questions about ingredients are encouraged to contact Ceay Cosmetics at CeayCosmetics@gmail.com or via social media at @CeayCosmetics.

• Patch Testing: Perform a patch test before using a new product. Apply a small amount to a discreet area of the skin and wait 24 hours to check for any adverse reactions.

• Common Allergens: Our products may contain ingredients such as coconut oil, almond oil, shea butter, and other nut-derived oils. Avoid using products if you have allergies to any of these ingredients.

• Customer Responsibility: Ceay Cosmetics is not responsible for allergic reactions caused by the misuse of our products or failure to review the ingredient list.

3. Refund and Return Policy

• Refunds and Returns: Refunds and returns are at the sole discretion of Ceay Cosmetics. To be eligible for consideration, customers must:

  • Contact us within 7 days of receiving the product.

  • Provide proof of purchase.

  • Return the unused portion of the product (if applicable).

• Non-Refundable Situations:

  • Products that have been used extensively.

  • Custom or promotional items.

  • Products damaged due to improper storage or handling by the customer.

• Shipping Costs: Refunds do not include shipping costs, and customers are responsible for return shipping unless the issue arises from our error.

4. General Legal Disclaimers

• No Medical Claims: Ceay Cosmetics products are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional for any medical concerns.

• Liability Limitation: By purchasing and using our products, you agree that Ceay Cosmetics is not liable for any damages resulting from misuse, allergic reactions, or adverse effects.

• Compliance with Laws: Ceay Cosmetics complies with all applicable FDA regulations and labeling requirements. However, we encourage customers to be aware of personal sensitivities and take necessary precautions.

5. Customer Responsibility

• Storage and Handling: Store all products in a cool, dry place away from direct sunlight to maintain quality and safety.

• Read Before Use: Always review product labels, ingredient lists, and usage instructions before applying. If you have questions, contact us at CeayCosmetics@gmail.com or via social media at @CeayCosmetics.

• Contact Us: If you have questions or concerns about any product, please contact us before use. We are happy to assist you in making informed decisions.

6. Intellectual Property

• Brand Protection: Ceay Cosmetics’ designs, formulas, and trademarks are protected by intellectual property laws. Unauthorized reproduction or distribution of our products or branding is strictly prohibited.

7. Changes to Policies

Ceay Cosmetics reserves the right to modify these policies at any time. Customers will be notified of significant changes via our website or email.

Thank You!
Thank you for choosing Ceay Cosmetics. By purchasing our products, you agree to these terms and conditions. Your trust and satisfaction are our top priorities!